RETURNS

RETURNS — 15 DAYS

We hope you love your Saltwater Family pieces. If something isn’t quite right, you may return your item within 15 days of the original purchase date.

Items must be returned:

  • In original condition (unworn, unused)

  • With all original tags attached

Returns are available only for items purchased in French Polynesia. We do not accept international returns.

EXCHANGES

Need a different size or item?

  • Exchange shipping costs will apply.

  • For items with a different price, please return the original item and place a new order online.

DEFECTIVE ITEM

If your item arrives damaged or defective, email us at mysaltwaterfamily@gmail.com with:

  • A photo of the issue

  • Your order number

  • Your name

We’ll quickly take care of it.

WRONG ITEM RECEIVED

Received the wrong product?
Send us a photo of the item and tags at mysaltwaterfamily@gmail.com, along with your order details, and we’ll make it right.

Thank you for being part of the Saltwater Family.